The steps towards maintenance and repair of your rental vehicle


Preventative Maintenance

Oil changes, tire rotations, brakes, etc.

Schedule an appointment at one of Hertz’ approved maintenance vendors. Present the maintenance form supplied to you by your Hertz representative to the vendor upon arrival.

You will not be charged for routine maintenance. Only Hertz pre-approved vendors may render maintenance. You will not be reimbursed for service completed outside of these vendors.

Do not perform any maintenance yourself on any rental vehicle.

  • We are unable to renew any vehicle overdue for maintenance. Complete service prior to your renewal date for faster service in the office.



Body damage, cracked headlights or windshields, etc.

Go to the Hertz or Pep Boys branch where you picked up your rental.

If the damage prevents driving (such as a brakes or transmission issue), call Roadside Assistance: (800) 654-5060.

You may be charged for damages if you're found to be at fault. See your Hertz rental agreement for additional information.


Denver Express Drive Locations:

7667 E Iliff Ave, Denver

487 S Broadway, Denver *

Hours of operation:

Mon-Fri: 9AM - 5PM

Asterisks indicate XD locations inside of Pep Boys